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9. Where should we look for information on how to use the SMS tool inside the webtool?

Jul 11,2022 by admin

+ There are two ways to look for information on how to use the SMS tool inside the webtool as the following: 1. Go to…

6. What is the maximum resources (RAM, vCPU, Storage) of Cloud Server?

Jul 11,2022 by admin

+ Our Premium Cloud 2 package allows you to create a powerful cloud server with up to 24 vCPU, 64GB RAM, and 1TB SSD or…

8. If a message failed to send to a customer, what will happen?

Jul 11,2022 by admin

+ If a message failed to send to a customer, 1Byte will refund money back to 1Byte’s client wallet with less than 1Byte’s fee charged…

7. What features does our SMS webtool support?

Jul 11,2022 by admin

+ There are 3 features 1Byte SMS webtool support: Schedule send, birthday congratulation message Create and re-use message template Import customer list from a CSV…

6. What is the maximum number of message for a message content?

Jul 11,2022 by admin

+ The maximum number of messages for a message context is 5.

5. What is the prerequisites to send SMS with 1Byte SMS Brandname?

Jul 11,2022 by admin

+ The prerequisites to send SMS with a 1Byte SMS Brandname are: You have to login into your account You must have a Brandname Your…

4. I don’t see messages sent after send SMS.

Jul 10,2022 by admin

+ Hi, it depends on what kind of SMS sending method you choose. On the other hand, they system also needs time to verify that…

3. If a customer does not have a business certificate, what should they do to register a Brandname at 1Byte?

Jul 10,2022 by admin

+ If a customer dose not have a business certificate, they contact the 1Byte team for consulting. In addition, they can register a Brandname at…

2. Can I register Brandname however I want?

Jul 10,2022 by admin

+ In general, your Brandname must be the same as your company name register with the Business Registration Certificate and you have to submit a…

17. Can you change the owner information of a domain bought from 1Byte? How?

Jul 10,2022 by admin

+ Yes, you can change the owner information of a domain bought from 1Byte, here is the process to do it: Go to Domain Dashboard…

16. Can we hide owner information of a domain bought from 1Byte? How?

Jul 10,2022 by admin

+ Yes, we can hide the owner information of a domain bought from 1Byte. Here is the process to do it, go to: 1. Go…

15. If a customer bought a domain from 1Byte and a Shared Hosting from 1Byte, how to point the domain to our hosting?

Jul 10,2022 by admin

+ If a customer bought a domain from 1Byte and a Shared Hosting from 1Byte, the customer can point the domain to their hosting by…