FAQs Archive

24. What should you do if you forgot your Cloud Hosting, Shared Hosting and Cloud Server password?

Posted by admin | Jul 11, 2022 |

+ If a customer forgot the password of cloud hosting, shared hosting, and cloud server after they try several times but still incorrect, the customer can contact our technical team for support

23. What is the different between server name and nameserver on 1Byte?

Posted by admin | Jul 11, 2022 |

+ The difference between server name and nameserver on 1Byte are: Nameserver is a server that helps to translate IP addresses into domain names. These pieces of IT infrastructure are often required parts of a Web setup, where...

22. What info should you ask from customer if they have an issue with a cloud server, cloud hosting, shared hosting and sms from 1Byte and what should you do with it?

Posted by admin | Jul 11, 2022 |

+ Ask for 1byte username then for cloud server and cloud hosting ask for machine name located within https://bo.1byte.com/cloud-server for cloud server and https://bo.1byte.com/cloud-hosting for cloud hosting. There should be a...

21. If I have website in wordpress.com. Can I use with your Domain?

Posted by admin | Jul 11, 2022 |

+ Yes, you can completely point the domain purchased from 1Byte to your website through one of the following ways: Point the domain to your Hosting via DNS Point the domain to your Hosting via IP Address Configuration in file...

20. May I see your data center picture?

Posted by admin | Jul 11, 2022 |

+ I am unable to help with this problem since it involves security and is beyond my scope. However, I can consult with my superiors on your request; please provide me your phone number, email address, and Telegram username for...