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24. What should you do if you forgot your Cloud Hosting, Shared Hosting and Cloud Server password?

Jul 11,2022 by admin

+ If a customer forgot the password of cloud hosting, shared hosting, and cloud server after they try several times but still incorrect, the customer…

23. What is the different between server name and nameserver on 1Byte?

Jul 11,2022 by admin

+ The difference between server name and nameserver on 1Byte are: Nameserver is a server that helps to translate IP addresses into domain names. These…

22. What info should you ask from customer if they have an issue with a cloud server, cloud hosting, shared hosting and sms from 1Byte and what should you do with it?

Jul 11,2022 by admin

+ Ask for 1byte username then for cloud server and cloud hosting ask for machine name located within https://bo.1byte.com/cloud-server for cloud server and https://bo.1byte.com/cloud-hosting for…

21. If I have website in wordpress.com. Can I use with your Domain?

Jul 11,2022 by admin

+ Yes, you can completely point the domain purchased from 1Byte to your website through one of the following ways: Point the domain to your…

20. May I see your data center picture?

Jul 11,2022 by admin

+ I am unable to help with this problem since it involves security and is beyond my scope. However, I can consult with my superiors…

19. Do I need to apply license to the VM by myself?

Jul 11,2022 by admin

+ All of 1Byte’s packages are available at the lowest prices in Cambodia and Asia, and you can save more money if you take advantage…

18. Will my data be lost if I upgrade my server?

Jul 11,2022 by admin

+ Customer Data will not be lost if they upgrade their server.

17. Does we have API to manage the VM?

Jul 11,2022 by admin

+ 1Byte has not yet developed API use for Cloud Services. We just used the API feature for SMS Brandname. However, 1Byte has the new…

16. Can you also tell me about Uptime and response time?

Jul 11,2022 by admin

+ Cloud Server and Cloud Hosting have an uptime of 99.99%, whilst Shared Hosting has an uptime of 99.5%. The only distinction between two numbers…

15. Why does the 2 years plan is far more expensive than the 1 year plan?

Jul 11,2022 by admin

+ This is due to the fact that 1Byte only gives the greatest pricing for the first year. + However, I will show you a…

14. What is my VPS root password? I don’t get the password from everywhere? How can I get into my VPS?

Jul 11,2022 by admin

+ To safeguard your safety and security, when you register an account on 1Byte, 1Byte will send your credentials of Web Hosting and Cloud Server…

13. Can the 10-dollar deposit be returned to the bank card after the end?

Jul 11,2022 by admin

+ No sir/madam, the deposit will stay on your 1Byte wallet and can be used to pay for 1Byte’s service.