What Types of Jobs Will AI Affect the Most? The Future of Work Explained
Mar, 26, 2025 
The question “what types of jobs will AI affect the most?” is a question asked all the time in this digital age. The research from McKinsey indicates that jobs in data entry, customer service and routine manufacturing are among the most vulnerable. The tasks in these roles are ones that the AI systems are able to do with better efficiency and less error.
For example, improvements have been huge in customer service. Now IBM tells us that 80% of routine inquiries are handled by AI chatbots. It decreases the requirement for an enormous call center team. Automated bookkeeping software has started to take the place of the junior accounting roles also.
Meanwhile, logistics is transformed from warehouse automation. As of late 2023, Amazon employs over 750,000 robots in its fulfillment centers and counting.
None of these changes are new — they’re already here. Having a good idea of which types of jobs will be most impacted by AI will help workers and businesses prepare for the road ahead. Read this article from 1Byte to find out more.
Jobs Most Affected by AI: A Breakdown
The landscape of employment is rapidly changing due to the influence of artificial intelligence (AI). The tech will replace and complement nearly 40% of jobs globally, as AI will have worldwide effect, according to the International Monetary Fund (IMF).
Repetitive Manual Labor
Artificial intelligence (AI) can be used to automate repetitive manual labor jobs extremely well. AI systems can proficiently process tasks that are routine and routine. This is already taking place across the different sectors.
Nowadays robots are becoming common in assembly line applications in manufacturing. In this way, this change decreases unnecessary human intervention. As per studies, more than 40% of workers within different sectors’ spend a quarter of their workweek on manual, repetitive tasks. These tasks can be saved so much time and increase productivity if automated.
Similar trends are also present in the service industry. For example, waiter positions have a potential of being automated by 73%. It indicates a good portion of the work in this role can be handled by AI computers.
In addition, credit authorizers, checkers, and clerks are high risk, with 81% of their tasks that can be automated. Thus these roles are repetitive processes that AI can execute much more efficiently.
The impact of AI on repetitive manual labor is significant. Although it provides the room for increasing efficiency and productivity, it comes with challenges for the workers in those roles. Understanding what types of jobs will AI affect the most is crucial for preparing the workforce for these changes.
Data-Driven White-Collar Roles
It has considerably changed the domain of data-driven white-collar roles, where individuals whose work encompasses analysis or processing of routine data use artificial intelligence. The changing of the professional sectors is happening due to the possibility of automating these functions with AI.
A study recently found that some 30% of white collar jobs are able to be fully carried out by generative AI. This implies that data-related jobs plus routine cognitive tasks like entry-level jobs are at the highest risk of automation.
To give another example, in the financial industry, AI algorithms are able to scan through large datasets to identify fraudulent activities, gauge credit risks, and manage assets. Traditionally, human analysts in the industry have been responsible for these tasks, but they are now increasingly being automated, and as a result the employment dynamics of the industry are changing.
And in much the same way, the legal profession is changing through some of its key professionals embracing AI. Legal documents can be reviewed and summarized and research legal issues, and even predict case outcomes, with the tools infested with natural language processing. This automation demands, at least for now, lower entry level legal associates that normally are tasked with performing these tasks.
As per an article, lawyers, tax and accounting professionals expect to have up to 4 hours saved every week or a total of 200 hours per year with the introduction of AI. Though this increase in efficiency is welcome, it implies that there will be a greater demand for professionals in those areas in the future.
First, it highlights the implications of AI on the jobs involving data driven white collar roles, and to evaluate which jobs would be affected the most with the advent of AI. With this development, professionals in these fields are encouraged to develop and acquire new sets of skills that fit well with AI technologies so that they maintain their relevance in the changing landscape.
Customer Service and Support
The potential of artificial intelligence (AI) in automation of routine customer service and support tasks and enhancement of customer interaction has become their reality. This change is having an impact that thaws out the customer service employment landscape.
AI Chatbots and Virtual Assistants
Chatbots powered by AI manage routine questions with almost instant answers and without powering on humans. For example, NatWest worked with OpenAI to improve its customer chatbot Learner, Cora, to become more efficient and satisfactory for customers.
Voice Recognition and AI in the Call Center
AI technologies, such as voice recognition, streamline call center operations. T-Mobile employs AI to maintain the call transfers and escalations of tickets as the agents have all the customer information regarding them to provide the customer with effective assistance.
Predictive Analytics for Proactive Support
AI analyzes customer data to predict needs and behaviors, enabling proactive support. For instance, companies can use AI to predict which customer may need some help and handle the case before the problem strikes.
AI’s Impact on Employment
The concern of AI integration in customer service is AI replacing jobs. A McKinsey survey found that the efficiency of business can improve by 40 percent, with operational costs being reduced by 30 percent, and it can impact employment of traditional customer service roles.
It is important to understand which jobs AI is going to affect the most in order for the workforce to prepare for these changes. To refrain from becoming superfluous in the changing landscape due to AI’s however, customer service professionals ought to alter their roles by creating skills that supplement the AI technologies.
Jobs Less Likely to Be Affected
Artificial intelligence (AI) continues to reshape the employment landscape, leading many to question: what types of jobs will AI affect the most? Although many roles are at risk of automation, some jobs cannot be automated because their nature is too human to be able to automate.
Roles Needing Human Empathy, Creativity, or Complex Judgment
Artificial intelligence (AI) is transforming the job market, leading many to ask: what types of jobs will AI affect the most? Though AI can automate routine tasks, human roles with requirements for human empathy, creativity and complex judgement are still more immune to automation.
Healthcare Professionals
Doctors, nurses, and therapists rely on empathy and nuanced decision-making. Although AI can help with diagnostics, human connection in patient care is irreplaceable. According to the World Economic Forum, this highlights that emotionally intelligent jobs will not be replaced by AI.
Creative Professionals
Originality and emotional depth are needed by artists, writers and musicians. Mark Cuban also states that AI will be helpful in helping the creative process but it can’t fully automate it as there are such human things baking a story.
Skilled Trades
Electricians and plumbers solve problems in unpredictable settings, while electricians, plumbers, and carpenters perform physical dexterity tasks. Because of these traits, their roles are less liable to be disrupted by AI.
The point is, you can see how crucial it is to understand which are the types of jobs in which AI will have more influence. Vocations that call for human empathy, creativity and large judgment are mostly immune to the rise of AI.
Additional Examples: Therapists, Teachers, Strategic Leaders
Artificial intelligence (AI) is transforming the job market, prompting the question: what types of jobs will AI affect the most? Even though many roles are automatable, there are other types of jobs which are less automatable as they are human centric. In terms of jobs, therapists, creative writers, teachers and strategic leaders are examples of positions that absolutely need humans for processes requiring empathy, creativity and judgments.
Therapists
Mental health care is done by therapists who give emotional support and they need empathy for deep understanding and interpersonal skills. Although AI applications on mental health support are starting to emerge, these cannot be fulfilling the deep understanding and trust cultivated in a human therapeutic relationship. The Australian voice concerns about what AI does not and cannot do in therapy, and illustrates how AI is not a substitute for human connection in mental health service.
Teachers
Beyond just delivering information, educators not only evoke critical thinking, but also adjust instructions to meet the needs of different learners and to mentor. The U.S. Department of Education is quick to point out that despite the existence of AI in educational tools, they do not replace the key human aspects of education which include student engagement and individual challenges.
Creative Writers
AI does not possess the qualities needed for creative writing such as originality, emotional depth, cultural context. Nevertheless, AI can help create and publish content, but its ability to replicate human experiences that make for good story telling cannot be faked.
Strategic Leaders
Strategic leadership is a very complex form of decision making, setting vision and motivating teams and in order to perform these tasks, one has to be emotionally intelligent and adaptable. According to Forbes, AI can process data, but it cannot replicate the human judgement which is crucial to being an effective leader.
Thus, it is essential to know what types of jobs will be most influenced by AI. Human empathy, creativity, and complex judgement would be professions that are able to not only weather the age of AI, but flourish and provide real value.
Conclusion
As AI continues to evolve, individuals and organizations must adapt. Skills required of humans will include complementing AI, in other words critical thinking and emotional intelligence without which companies will fail. Being a lifelong learner, staying abreast of technological trends are things that will help us not be replaced.
So to end, AI is gradually taking charge in different industries, however, knowing which of them will be affected the most by AI will help us adapt before implementation. By concentrating on the skills that only humans can offer and accepting existing technological transformations, the workforce can deal with changes in the workplace better.